Need support for your remote team? Check out our new promo! IT issues often require a personalized solution. Why EE? Get Access. Log In. Web Dev. NET App Servers. We help IT Professionals succeed at work. Timothy McCartney asked. Medium Priority. Last Modified: Here's the situation. Any ideas on what to check for?
I just installed a KB hotfix from Microsoft, but it hasn't improved anything. Start Free Trial. View Solutions Only. Experts with Gold status have received one of our highest-level Expert Awards, which recognize experts for their valuable contributions.
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Expert of the Year This award recognizes experts who help improve Experts Exchange with their contributions to the site, leadership and mentorship efforts, and set an example within the community. Commented: Author Commented: I'm giving it a shot and will let you know shortly. Any other ideas? If you could shed a bit of light on how to do this? I have an RDP app on my phone that has a setting to 'connect at console' but using the standard Remote Desktop, I'm unsure how to do this.This article will be useful for those using Ammyy Admin as well as other remote access application users as it contains general info on remote control software which can be applied while using similar remote access applications.
It happens quite often when Ammyy Admin users ask "What is the minimum Internet connection bandwidth that makes Ammyy Admin work ok? Usually we give an answer like this "Ammyy Admin will work with any Internet bandwidth, but the better Internet is the faster Ammyy Admin works". However, it's impossible to identify the minimum Internet connection speed required for comfort work because there is no any standard for "comfort work" and the meaning of this term may vary from person to person.
Thus "comfort work" term used in this article is nothing more than my personal opinion on the matter and you may have your own different one. Connect to a client in "Speed Test Only" mode. The 1st phrase tells the traffic is going through a router, the 2nd and 3rd mean direct traffic transfer. In most cases direct connection provides faster performance rather than connection through router thus it's always better to establish direct connection although it's not always possible.
After that click "Start". You'll get the test results picture 1 including: 1 Ping time min-avr-max also called round trip time. This is time a minimal data packet spends for round-trip and reflects minimal, average and maximal time. This parameter has almost no affect on data transfer speed of a bigger size, but it's crucial for work in remote desktop mode.
Comfort work requires average time of ms at maximum. Bandwidth is often called connection speed. In case you have Direct TCP connection the speed will depend only on Internet providers of client and operator. Ammyy Company will not be able to help you in this case. If you have TCP by router connection and the speed test results are much worse than minimal client and operator Internet bandwidth you should sort out the issue with router before writing to Ammyy tech support.
Here you can see your external IP and country of current location. The closest router that will provide connection between operator and client will be defined based on the country. In case the country was defined wrong, please tell about it Ammyy Company.
How to use Remote Desktop
Keep in mind that this might be due to the following reasons: - Your Internet provider gave wrong info about your IP. Ping all routers and choose the best of them, for example, based on the average round trip time parameter. I recommend doing the test using big data packets. For instance, execute the following command "ping -1 In case the 1st public router in the list gives a worse test result than the best one, it's a reason to address to Ammyy and provide your test results.
You may also set the best router private, it'll be used after Ammyy Admin restart. The router you've chosen should also be checked with command "ping -1 —n Even though you got good speed test results during big files transfer the speed of remote desktop refreshment may be rather slow. In this case you have to check your video system.
Test laptop performed the test with the following results. To make work comfortable the sum of the 1st and the 2nd line should not be bigger than 50 ms, and a very comfortable work implies the sum to be not more than 20 ms.
It's remarkable that these are results of a system with disabled hardware acceleration.When she connects to her remote computer, it's mega slow - like do a click and wait seconds for the action to happen.
I ask, because I have other remote users who have down and 30 up, and their RDP just flies with no issues or slowness. Even one user who has about mbps upload, her connection is solid too. So this user who is capped at like mbps - is that causing her slowness? Sometimes I see her upload drop like 0. The beauty of RDP is that it's sending only screen graphics to the remote user. So no matter how complicated the local operations are, all you get is one screen worth of graphics.
I use my home connection, over a VPN, to remote in and run all sorts of things at work. My home connection is a T1 1. I have no issues with slowness. You can change some settings on RDP to make it better.
Set the connect speed to a slower setting, turn off sounds, and so on. I'd experiment with those if you believe connection speed is the issue. You could also try the user's computer on a different connection. If the problem remains, I'd look at the computer.
She has her husband using wireless on the network. But they are an older couple that just lives by themselves. Probably nobody there hogging up bandwidth. It could be her computer, which is a piece of old slow junk.
Super User is a question and answer site for computer enthusiasts and power users. It only takes a minute to sign up. My question and situation is similar to Recommended Connection Speed for Remote Desktop question but I need a little more info.
I know that lag can be a factor in working on remote desktop. Lets ignore that. My question is about is the ideal data rate for a good remote desktop connection. Does these numbers make sense? Does RDP uses something better than this because that is a lot of bandwidth? Does the size of monitor at RDP end make a difference at the connection?
Bigger monitor takes more bandwidth than smaller one? RDP uses special protocol. It basically uses virtual screen. It kind of interacts with the graphic card. In stead of sending screen to the actual one, it send screen content to a virtual screen. This article and this by by Nadim Abdo of Microsoft explains it very well. It talks about all the myths about RDP. The following is an bandwidth graph from the article. Note that my problem is mostly with scrolling and switching tabs in firefox.
Since I have 4Mbps speed 3. I am assuming the slow speed that I am getting is because of my server computer which at times does get slow and I know is not the fastest machine on the planet.
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The full screen is not refreshed every 10 seconds. The speed of remote desktop responses will depend on the graphics settings, local devices brought over, whether printers are local or remote, audio settings, and many other factors. I agree with you that the biggest issue is often with the browser, but most often I see that if the browser opens a page with an animated graphics file or flash video.
Super User is a question and answer site for computer enthusiasts and power users. It only takes a minute to sign up. My question and situation is similar to Recommended Connection Speed for Remote Desktop question but I need a little more info. I know that lag can be a factor in working on remote desktop. Lets ignore that. My question is about is the ideal data rate for a good remote desktop connection. Does these numbers make sense? Does RDP uses something better than this because that is a lot of bandwidth?
Does the size of monitor at RDP end make a difference at the connection? Bigger monitor takes more bandwidth than smaller one? RDP uses special protocol. It basically uses virtual screen. It kind of interacts with the graphic card. In stead of sending screen to the actual one, it send screen content to a virtual screen.
This article and this by by Nadim Abdo of Microsoft explains it very well. It talks about all the myths about RDP. The following is an bandwidth graph from the article.
What affects a Windows remote desktop speed/performance?
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Is there a library or utility that I can use to do this? I would most like to use Java or a scripting language to do this, but I'm open to suggestions. You can find some good answers in this question: Programmatically create and launch and RDP session without gui. Because RDP is a constantly evolving proprietary protocoli'm guessing there isn't some simple open-source code you can take and use. This leaves us with two possible paths to follow:.
For the second option, I suggest AutoHotkey. It is perfect for automating windows programs and comes with a powerful library. It also has a strong comunity behind it so you can find lots of useful scripts on the internet. I use it to control winamp like 'i hate this song! If you choose this path, i can help you with the script.
Found this on Experts Exchange :. The idea was to attempt a connection and if it can't connect within 'x' amount of seconds, assume it isn't going to work. Gets a bit more complicated if you're trying to see if a login for a specific user works or not, but this should at least get you started.
Learn more. Asked 11 years, 5 months ago. Active 6 years, 6 months ago. Viewed 11k times. Nix Rob Rob 4, 9 9 gold badges 34 34 silver badges 43 43 bronze badges. Do you have administrator access to these machines? Active Oldest Votes. You can find some good answers in this question: Programmatically create and launch and RDP session without gui Because RDP is a constantly evolving proprietary protocoli'm guessing there isn't some simple open-source code you can take and use.
Fatih Fatih 8 8 bronze badges. Kevin Fairchild Kevin Fairchild 10k 5 5 gold badges 29 29 silver badges 50 50 bronze badges.
Just to clarify, I'm looking for more than just telnet. I need the confirm that not only can the connection be handled, but that Remote Desktop is also responsive. Sign up or log in Sign up using Google. Sign up using Facebook.
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As Chris S mentioned, there are several things that can contribute to poor remote desktop performance.
Performance Tuning Remote Desktop Session Hosts
From my experience, these are the main causes, in order of likelihood. Bandwidth The 1 cause of poor performance with remote desktop is lack of bandwidth. Depending on exactly what is being done, a session can use anywhere from a a few Kbps to a few Mbps of bandwidth. My own tests have shown that scrolling through a PDF will use up to 3 Mbps. As available bandwidth decreases, so does perceived performance. You first need to determine the bandwidth needs of your application.
This requires testing in a controlled LAN environment, then measuring the bandwidth use as you perform normal tasks. I personally had success with NetLimiter on my personal workstation. You can also approach the problem from another angle, and use NetLimiter to force your connection speed down to whatever your WAN connection is rated at.
This should give a good indication of what your remote users are seeing. Once you know how much bandwidth your application wants, you need to determine whether it is the limiting factor. First, measure the available bandwidth between the client and the server.
An excellent tool for this is iperf. I'll assume that you have sufficient bandwidth available during a controlled test. Next, you will want to set up some kind of bandwidth monitoring to see whether user-reported problems correlate with spikes in traffic or other undesirables. My preference is to dump traffic from a switch or router into ntopas it provides useful realtime and historic reports on bandwidth usage. If you're encountering bandwidth problems, one easy change is to change the "Experience" settings on the remote desktop connection.
Disable visual styles and animations, and many desktop operations will seem magically faster. Latency Another common issue with remote desktop connections is latency. There needs to be a reasonably quick round-trip time between the client and server, or people will be able to perceive a delay. As a rule of thumb, most people start to notice problems between 50 and ms ping times.